Frequently Asked Questions
Everything you need to know about your AndSheIsCouture experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, certain items like jewelry and intimates are final sale.
How do I find the right size?
Each product page features a detailed size guide. Since our couture pieces vary in fit, we recommend checking your measurements against our chart to ensure the perfect silhouette.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How should I care for my couture garments?
To maintain the quality of our fabrics, we recommend dry cleaning for most pieces. Specific care instructions are located on the internal garment tag of every item.
Can I modify or cancel my order?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 2 hours of placement by contacting our support team via email.